No one should go without access to transport due to disability or a reduced-mobility condition. This is why we have made a daily commitment to making our network accessible to everyone.

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Access for more people

Making the network accessible to everyone means allowing everyone to travel easily under the same conditions of safety, reliability and comfort. This applies to everyone whose mobility has been reduced due to disability, age, size or situation (children, large baggage, etc.).

As the owner of train station platforms, we develop and fit these areas in order to make train access easier.
 
Appropriate solutions

We now know how to choose the best technical solutions available according to:

the work to be carried out,
completion timeframes,
satisfaction for a greater number of citizens,
construction cost.
 
A concerted approach

This policy falls under a collective approach that calls upon the public authorities, infrastructure managers and transporters. It is based on communication with passenger representatives, in particular those representing disabled passengers, to define the most suitable equipment.

Réseau Ferré de France promises transparent action and provides information for representatives and passengers on all station accessibility projects, from the date work is begun until the facilities are opened for service.
 
Maximum accessibility

We combine heavy operations with less costly solutions to make as many stations as possible accessible to as many passengers as possible.

This development policy concerns access to platforms, platform waiting areas, platform-to-train paths and track crossings. It provides for both the construction and the development of facilities, as well as their upkeep, maintenance and operation.

For more details on the introduction of this policy:
Accessibility projects
 
Legal framework

The French law dated 11 February 2005, on equal rights and opportunities, participation and citizenship for the disabled, stipulates that the public transport services must provide equal conditions to all citizens, no matter what their motor situation.

In the same line of thinking, the European Parliament and Council’s regulations on rail passengers’ rights and obligations establishes rules on assisting reduced-mobility individuals travelling by train. In 2009, the "minimum universal rights" will take effect.

Réseau Ferré de France has increased its investment from 15 to 25% for funding accessibility works

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The transport system is a key factor when it comes to the challenge of sustainable development: providing regional access for all, creating a competitive economy, and limiting impact on the environment. Every one of our activities focuses on its priority strategy of sustainable development.